Shipping policy
Welcome to TopDollyDeals! We are committed to providing a smooth and reliable shipping experience for all our customers. Please read our Shipping Policy carefully to understand our shipping timelines, costs, and procedures.
1. Processing Time
- Orders are processed within 1-3 business days after payment confirmation.
- Orders placed on weekends or holidays will be processed on the next business day.
2. Shipping Time & Delivery Estimates
We offer standard shipping with an estimated delivery time of 7 to 14 business days from the date of dispatch.
- Delivery times may vary depending on your location and shipping carrier delays.
- We are not responsible for delays due to customs clearance, weather conditions, or courier issues.
3. Shipping Costs
- Shipping costs are calculated at checkout based on the delivery location and package weight.
- We may offer free shipping promotions on selected products or order values.
4. Tracking Information
- Once your order has been shipped, you will receive a tracking number via email.
- You can track your order using the link provided in your email confirmation.
5. International Shipping
- We currently ship to select international destinations.
- Customers are responsible for any customs duties, import taxes, or additional fees imposed by their country.
6. Lost, Stolen, or Delayed Shipments
- If your package is delayed, please check the tracking information before contacting us.
- We are not liable for lost or stolen packages once they are marked as delivered by the carrier.
- If your package is lost in transit, please contact us at admin@topdollydeals.com, and we will assist in resolving the issue.
7. Incorrect Address & Failed Deliveries
- Please ensure that your shipping address is correct at checkout.
- If a package is returned due to an incorrect address, additional shipping fees may apply for resending.
8. Contact Us
For any shipping-related inquiries, please contact our support team:
📧 Business Email: admin@topdollydeals.com
📧 Website Email: muhammadkamran369@yahoo.com