Refund policy

At TopDollyDeals, customer satisfaction is our priority. Please read our Refund Policy carefully before making a purchase. By placing an order on our Website, you agree to the terms outlined below.

1. No Refunds & No Chargebacks

All sales are final. We do not offer refunds or accept chargebacks for any reason.
Once an order is placed and processed, it cannot be canceled or refunded.
If you have any concerns about your order, please contact our support team, and we will do our best to assist you.

2. Order Issues & Defective Items

While we do not provide refunds, we may offer a replacement or store credit in the following cases:
✔ Damaged or defective items: If you receive a faulty or damaged product, please contact us within 48 hours of delivery with photo evidence.
✔ Incorrect item received: If you receive the wrong product, let us know, and we will resolve the issue.

To report an issue, email us at admin@topdollydeals.com with:

Your order number
A detailed description of the issue
Photos of the product and packaging

3. Lost or Undelivered Orders

If your package is lost in transit, please contact the shipping carrier first for tracking updates.
We are not responsible for orders lost due to incorrect shipping addresses provided by customers.

4. Returns

We do not accept returns under any circumstances.
Please double-check product details and specifications before making a purchase.

5. Contact Us

For any questions or concerns about our Refund Policy, feel free to reach out: